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217 of 239 found the following review helpful:
 Major problems, which Netgear has acknowledged - AVOIDFeb 25, 2006
By WordLover
Do NOT purchase this router. I have been a happy Netgear customer in the past, and am technical enough to keep both home and small office wireless networks running fine, but this model has a hardware problem that Netgear tech support has finally acknowledged, but for which they are not providing an adequate fix. As others have mentioned, the router will often drop connectivity, and rebooting is the only solution. I bought one, had these problems start (luckily within the 90 day tech support window), and returned the router to Netgear (at my expense) in exchange for another one, which demonstrated the SAME problem less than 24 hours after installation. After yet another long call to India the latest tech support rep acknowledged that lots of these models are having the same problem, and upgrading to the latest firmware (which I did immediately upon installing both of these routers) won't fix it, so her solution was... send this one back (AGAIN at my expense) and they would send me yet another one of the SAME model, which she (for no defensible reason) assures me will work. For more background please see the Netgear tech support forums, where you will see scores of people experiencing the same problem and the same non-solution from Netgear. Save yourself the trouble and buy a different wireless router.
382 of 425 found the following review helpful:
 Excellent router with no problems whatsoeverSep 13, 2004
By Lihkin
This is an exceptional router and at this price you can't find a better choice. I see a lot of disgruntled people here who can't connect to the router wirelessly after changing settings. I would like to give a couple of tips. First of all, make sure you configure the router when you are hard wired. You have to ensure that you are connected to the router via a LAN cable whenever you are making any changes to the router's configuration. This way when the router restarts etc. you will still be connected to it. If you are carrying out any changes to the router through your wireless card, for example if you have changed the WEP encryption code in the router, then once you submit those changes, the router will not let your wireless card connect until your laptop's card is configured for the same WEP key. So once again, please ensure you carry out changes to the router only when hard wired. The moment you get your router, I suggest you carry out a firmware upgrade (go to netgear's support site and download the latest firmware for your model from there). Once again follow instructions and make sure you are connected through a cable to carry out the same. Now log onto the router and then do a couple of things.
First of all, rename the SSID to anything you want (eg. Joan's Arc). Then go to the wireless settings, then to wireless access, and click on 'Disable SSID broadcast'. This ensures that the SSID is not broadcast to others around you who have a wireless machine. So when their software searches for a wireless access point all they will see is a blank name. To be able to connect to your network they would have to know the name of your SSID (Joan's Arc in this case) and manually type it in their machines (Highly unlikely that they will be able to think of the same name as you do. You can make your name even harder to obtain by simply using numeric characters in it.. for example Joan's Arc2004). Secondly, to make it secure use a 128 bit WEP key (this has to be a 26 digit key consisting of alphanumeric and numeric characters. You can use only certain alphabets in small and large case so you need to check that out. Also remember that you have to feed the same WEP key number in your laptop wireless card software (or the windows wireless settings if you are not using your wireless card's software). Finally you can ensure that only the wireless devices you specify can logon to your router. Go to the Wireless settings, then to wireless access setup and then click on 'enable wireless access'... Thereafter click on 'Setup access list'. Once there add your wireless device by using its mac address (the mac address is a unique number given to a wireless device, very much like a phone number- this enables the router to identify the device trying to connect to it). The mac address will be listed on your wireless device and you can also see all the devices that you can allow to connect to your router in the router's configuration window. (One important note to remember is that if you have already enabled WEP then you will have to first feed in the same key into your wireless device software settings before the router will display it in it's list of devices). Select the device that you want to allow to connect to your router and apply.
Hope this helps to a certain extent to configure your routers. Trust me, this is an amazing router and if you are having connection problems, it most likely is due to the settings in the router- not because the router is faulty.
60 of 63 found the following review helpful:
Easy to install, hopeless for heavy useMar 26, 2005
By mathew
I bought one of these to replace an SMC7004AWBR which stopped allowing admin logins and wouldn't reset to factory defaults.
It installed like a dream, was really easy to set up, and worked fine--at first. Unfortunately, I work from home as a software engineer and system admin, and really need a reliable router--and this isn't it. Once I open too many simultaneous TCP connections, it'll crash--the lights blink as if it's still working, but it stops actually routing packets.
I've tried a firmware upgrade, I've tried changing the MTU size, and next I think I'm going to try another brand of router... If you use BitTorrent, RSS aggregators, or other software that opens lots of TCP connections, avoid this router. Similarly, if you have several computers in simultaneous use, this device will only frustrate you.
44 of 47 found the following review helpful:
 Finally Stablized the Connection!Sep 13, 2003
ok... I have spent many hours trying to figure out how to stabilize the connection. After being connected, the connection would drop after x minutes and not return unless I reset the wireless settings by clicking "Apply" using the Netgear html interface. I checked out all the forums and did not find anything that would help. I was ready to give up and return the item. But Thank God I finally found the solution.Originally, I thought it was interference with my 2.4 ghz Panasonic phone but that wasn't it... Here's the solution and I hope this helps those who seem to be experiencing the same thing: 1. Update the firmware (not sure if this is really necessary but I did this after reading this on some forums)
2. Change channels. You have options 1 to 11. Mine works great on Channel 7 and it doesn't seem to interfere with my 2.4 ghz Panasonic cordless phone. Experiment and see which channel gives you the best signal and stable connection.
3. Place the router (if possible) in the center of the area that you will be working in to maximize the signal. I currently have the router at the end of my house and want to move it somewhere to the center to improve signal strength.
4. In the advanced settings for LAN IP set-up (and this is the one that solved the majority of my connection problems), you must reserve a dedicated ip address for each computer on the wireless LAN by using the "Address Reservation" option. Before I did this, I would sometimes get the message "IP address conflict with xx.xx.xx.xx" on each PC that I had connected to the router with the WG311 wireless PCI card. Basically, both computers were fighting for the same IP address and causing the connection to crash. So the problem was eliminated when I assigned dedicated IP addresses for each computer. I give this router only 4 stars because this stuff should have been clearly stated in the manual. Now everything works fine and I get very few disconnects (notice how I didn't state zero disconnects). Anyway, ta da! Netgear should pay me for this. Seriously. p.s. There's been many price drops on this router recently so shop around.
166 of 192 found the following review helpful:
Easy to install. Works great. Looks great!Jul 03, 2003
By David McCulloch
EASY TO INSTALL... This was my first router installation, but it was easy! The router comes with short, easy-to-follow installation directions. It took me 10-minutes to open the box, read the directions, connect the hardware (it includes a power cord and a network cable), power-up my PC, boot into Windows XP and access the router through Internet Explorer. Netgear's interface is wonderful. Modifying security settings, an optional step, was a breeze. I never even looked at the CD that was included. WORKS GREAT... As soon as my desktop PC booted into Windows XP, I was connected to the Internet through my Road Runner cable connection (my PC was connected to the router via cable; the router, of course, was connected to the cable modem). Laptop connection was almost as easy. I did download the most recent firmware (1102) from Netgear's web site to make the router 100% compatible with the 802.11g specs and to be able to block broadcast of SSID (the upgrade also fixed some minor problems): http://www.netgear.com/support/support_dnld.asp?prodNum=WGR614 LOOKS GREAT... The picture doesn't do it justice, nor will anything I can say. I have the router sitting vertically in its stand. The side LEDs face me. They are clearly marked, lit (or blinking) icons. Thin and elegant. I was torn between Linksys and Netgear. I still respect Linksys, but I am glad that I bought Netgear.
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